Unfortunately rogue casinos do exist. By the word rogue I mean an online casino that wishes to treat its players unfairly.
This could be for a host of reasons, some of them I have outlined below. At Online Casinos Plus we do our best to make sure no rogue casinos are promoted here and shall only display high quality reputable online casinos.
How is a casino classed as rogue?
1) Withdrawal requests not made on time. This could be a withdrawal requested by yourself which should take no longer than a few days but goes on and on despite contact with the casinos support staff. This is unsettling and could mean that the casino is in difficulty financially.
2) Changing terms and conditions. Should you decide to use a bonus then it is always best to read up on the bonus terms, they are long, boring and tedious but should you fully understand them and play the bonus exactly as set only to later find out that the casino has changed the terms, then would be classified as a rogue act and therefore considered a rogue casino.
3) Paying players on a weekly basis. If you are lucky enough to win a nice juicy amount but the casino states they will only pay the total on a weekly or monthly basis then it is time to stop depositing there. This again smells like they are in financial difficulty and it is best you do not deposit again, collect your winnings as quickly as possible and play somewhere else.
4) Unlicensed online casinos. All casinos require a gambling license, many do not have one and it can be somewhat difficult to the untrained eye or less informed player whether the casino site has one or not. Each time you visit an online casino you should also use your gut feeling, if the overall site does not look right or it feels wrong, leave the site.
5) Spam. Whilst this does not generally mean the casino is rogue it can be seen as desperation. Upon joining you should only really receive a few e-mails a month, to explain their latest bonuses of perhaps give you some news. Getting them everyday or even every couple of days is annoying and you should make sure that you contact them to remove you from their mailing list.
6) No contact. If you require help from the casinos help line and you cannot get through, e-mails are not answered, and no response has been received regarding your request then you may be at a rogue casino. Whilst many will brag about their 24/7 service very actually have it. You should try and request any deposits you have made by your credit/debit card designator.
By sticking to the above you should be fairly safe although you will never really know unless you chose a rogue casino. If you have already experienced a problem at a rogue casino then you will know how difficult it is in claiming any money back, most of the time impossible. If you think you have joined a rogue casino then you may not be alone and there are websites that can help you.
For issues concerning rogue casinos your best bet will be the CasinoMeister Forums who have thousands of members who are always looking to help another.